It’s a simple statement: “morale is low” sounds like a factual observation about the feelings of a group of people. But what makes morale high or low?
I have been reading a lot recently about what makes individuals happy, but I am far from clear on how to make groups of people happy. Well, far from clear on what science says about it. .
Morale is different from efficiency or efficacy, in my experience groups can be very effective in their work, yet still have a low morale. Eventually, the two do start to align though and it feels it should be true that motivated, happy groups of workers are more effective.
In a particular volunteering role I am feeling responsible for changing morale which is apparently low and that is being presented to me as a huge problem, so it is feeling very daunting at the moment. I can see some clear and simple solutions: pointing out the good results of the work, which is clearly successful; thanking people for their efforts, their time and their skills, which are many and abundant; checking that people are doing what fits their skills and also what they want to be doing, offering training and support where needed.
This all seems so simple though, that it cannot be the answer. It makes me think that there is a huge moral responsibility of any head of any team to make sure her team feel good as well as do good. That said, I know I cannot make someone feel a particular way, so it is feeling like a conundrum.
If anyone has any good books, blogs or podcasts about morale rather than effectiveness, point me in the right direction please!